Difference between revisions of "Support"
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:If you don’t know whether or not to use the application-support address for your support request, then just send your request to the support address at the HPC center where you run your jobs. Then someone monitoring that support queue will in turn move your support request to the application-support queue if they find that your request is better handled there. | :If you don’t know whether or not to use the application-support address for your support request, then just send your request to the support address at the HPC center where you run your jobs. Then someone monitoring that support queue will in turn move your support request to the application-support queue if they find that your request is better handled there. | ||
| − | + | * Swestore support<br> | |
| − | + | :e-mail address: [mailto:swestore-support@snic.vr.se swestore-support]<br> | |
| − | + | :For obtaining support regarding the national storage. | |
| − | + | :See also [[Apply for storage]] | |
Revision as of 13:48, 17 June 2011
Support alternatives:
- Application support
- e-mail address: application-support
- This mail address can be used if you have support questions that are not directly regarding how to run a given application on a specific SNIC HPC resource, but regarding how to use the application itself or how to solve an issue with the application that is not specific to running it on a certain resource.
- The application-support queue is monitored by all the application experts, who are distributed over all the six SNIC HPC centers, so there is a good chance that someone who knows the given application will see the support request and help answer your questions or solve your issue.
- If you don’t know whether or not to use the application-support address for your support request, then just send your request to the support address at the HPC center where you run your jobs. Then someone monitoring that support queue will in turn move your support request to the application-support queue if they find that your request is better handled there.
- Swestore support
- e-mail address: swestore-support
- For obtaining support regarding the national storage.
- See also Apply for storage
