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| − | = Support and Help Desk =
| + | #REDIRECT[[Swestore iRODS is decommissioned]] |
| − | If you have any issues using Swestore, please do not hesitate to contact [mailto:support@swestore.se support@swestore.se].
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| − | SNIC Swestore provides also a Help Desk service. You can request assistance and Swestore operators will assist you directly.
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| − | Support and Help Desk services are available during the regular office hours of operation (i.e. 09-17), except when the SNIC partner centers are closed due to Holidays, Administrative Closing, or Inclement Weather. Support service may have better service hours as defined above. However, outside of service hours Swestore Support providers do not guarantee the presence of personnel able to handle service requests or able to solve incidents.
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| − | = Swestore iRODS =
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| − | Swestore iRODS is distributed across two SNIC centres NSC and PDC. | |
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| − | Data is stored in two copies with each copy at a different SNIC centre. This enables the system to cope with a multitude of issues ranging from a simple crash of a storage element to losing an entire site while still providing access to the stored data.
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| − | = Using Swestore iRODS =
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| − | == Download and upload data==
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| − | === From the command line ===
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| − | There are several command line tools capable of using the protocols provided by Swestore iRODS. For interactive usage on SNIC clusters we recommend using the iCommands which should be installed on all SNIC resources. There are too many commands to document fully here.
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| − | * Please check full and updated documentation at iRODS official [https://docs.irods.org/master/icommands/user/ Documentation].
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| − | * The command line client may be downloaded from iRODS [https://irods.org/download/ Download] page.
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| − | * Configuration of the icommands requires a file called irods_environment.json to be placed in a subdirectory .irods/ of your home directory (e.g. ~/.irods/irods_environment.json).
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| − | * A template of this file is available: download irods_environment.json.
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| − | You must edit this with a text editor (not MS word, but notepad for Windows, textEdit for Mac or any Unix editor) and put your SNIC username in the place for <YOUR_SNIC_USER_NAME>.:
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| − | {
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| − | "irods_host": "irods-login.swestore.se",
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| − | "irods_port": 2432,
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| − | "irods_default_resource": "pdc-gpfs",
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| − | "irods_home": "/snic.se/home/<YOUR_SNIC_USER_NAME>",
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| − | "irods_cwd": "/snic.se/home/<YOUR_SNIC_USER_NAME>",
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| − | "irods_user_name": "<YOUR_SNIC_USER_NAME>",
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| − | "irods_zone_name": "snic.se",
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| − | "irods_client_server_negotiation": "request_server_negotiation",
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| − | "irods_client_server_policy": "CS_NEG_REFUSE",
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| − | "irods_encryption_key_size": 32,
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| − | "irods_encryption_salt_size": 8,
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| − | "irods_encryption_num_hash_rounds": 16,
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| − | "irods_encryption_algorithm": "AES-256-CBC",
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| − | "irods_default_hash_scheme": "SHA256",
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| − | "irods_match_hash_policy": "compatible",
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| − | "irods_authentication_scheme": "PAM"
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| − | }
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| − | === From GUI client ===
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| − | Graphical User Interface (GUI) clients are known to work on some operating systems.
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| − | ==== Access using WebDAV (map a network drive) ====
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| − | WebDAV endpoint for Windows 10, Linux and OS X https://snic-irods-webdav.pdc.kth.se:8443/snic.se/
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| − | === From a web browser ===
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| − | ==== via Davrods ====
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| − | Swestore iRODS is accessible in your web browser as a simple directory index interface at https://snic-irods-webdav.pdc.kth.se:8443/snic.se/
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| − | To browse private data you need to authenticate with your username and password.
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| − | Projects are organized under the /projects directory as https://snic-irods-webdav.pdc.kth.se:8443/snic.se/projects/.
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| − | Home can be accessed at https://snic-irods-webdav.pdc.kth.se:8443/snic.se/home/.
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| − | Public can be accessed at http://snic-irods-webdav.pdc.kth.se:8888/snic.se/home/public/.
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| − | ==== EMC Metalnx ====
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| − | The EMC Metalnx is an administrative and metadata management user interface (UI) for iRODS. You can access it at https://snic-irods-web.pdc.kth.se/emc-metalnx-web/login/
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